My #1 Tip for Hiring Great Writers (Not Good, Great).

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Great writers make or break your operations.

Good writers:

  • Spend 10x more time on research
  • Maintain high standards for content quality
  • Adapt easily to new tones of voice

Great writers:

  • Do all that and...
  • Consistently deliver on time
  • Follow instructions meticulously
  • Support efficiency in your operations

(And, a bad freelance hire? Has set me back days if not weeks, with a whole lot of panic and stress).

So, how do you find "great" writers?

The answer, truthfully, is to have a thorough hiring process and do a hell of a lot of testing.

In my eBook on building scalable content operations, I introduced the "hiring funnel" used by many top-tier content production companies.

A sneak peek into step 5 of my 12 steps for scaling content

Nailing this funnel is critical if you want a steady flow of exceptional writers to help you scale quality content.

My #1 tip for improving this hiring funnel?

Vet rigorously for "ability to follow instructions" at every stage.

Here’s how:

Let’s start with your very first stage, the job advert.

You’ll likely receive hundreds of applications, and testing everyone is costly and time-consuming.

So, I usually eliminate 95% of candidates based solely on their application responses, allowing me to focus on potential "great" writers.

To do this, include two simple instructions in your ad:

Instruction #1: Ask applicants not to use AI. On platforms like Upwork, 50-70% of applications will use AI to generate responses to applications. Asking them not to isn’t foolproof, but it helps you identify those who pay attention to instructions.

Instruction #2: Request something specific. This serves as a filter for generic, templated responses. I like to ask something simple, such as, "Tell me about your favorite pet in 80-100 words." It’s straightforward and gives a glimpse of their writing ability.

Here's an example of job ad:

90% of applicants will ignore one or both instructions—instantly saving you time by weeding out those who aren't a good fit.

A further 5% will give poorly written responses.

Both tell you all you need to know about how it will (likely) be to work with that applicant.

This fail-safe has honestly saved me 100s of hours. Try and let me know how if it's useful for you.

—Benny

For a more in-depth guide to hiring great, affordable writers on Upwork—including email templates for every step of the funnel—check out my eBook & SOP package on content operations.

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